Terms of service
Terms and Conditions — Obsidian Vault
Welcome to Obsidian Vault. By placing an order on our website, you agree to the following terms and conditions.
1. Products
Obsidian Vault offers Pokémon cards, graded cards, sealed products, accessories, and other collectible items.
We do our best to keep our inventory updated at all times. However, some cards or products may be sold on other platforms, at card shows, during live sales, or through direct transactions before the website is updated.
2. Product Availability
All products listed on the website are subject to availability.
Obsidian Vault reserves the right to cancel any order if an item has already been sold and the website has not yet been updated at the time of purchase. In such cases, the customer will be notified and fully refunded for the unavailable item.
3. Product Images
The images displayed on our website are primarily for presentation purposes.
The card images shown on the website are not necessarily the exact cards currently in stock. In many cases, they are stock images or representative visuals.
If you would like to see photos of the actual card before purchasing, you must contact us through our Instagram at @obsidian_vault.mtl so we can send you real photos of the available copy or copies.
4. Pricing
All prices listed on our website are in CAD unless otherwise stated. Prices may change at any time without notice.
5. Payment
Payment must be completed at checkout using the payment methods accepted on the website.
6. Orders
Obsidian Vault reserves the right to refuse, limit, or cancel any order at its discretion, including in cases of:
- inventory errors
- pricing errors
- suspected fraud
- product unavailability
7. Raw Cards and Graded Cards
Graded cards are sold according to the grade assigned by the grading company.
Raw cards are sold according to the condition stated in the product listing when available. While we do our best to describe each item accurately, condition assessment may vary depending on the collector.
8. Shipping Territory
At this time, we only accept orders within Canada.
9. Limitation of Liability
Obsidian Vault is not responsible for delays, losses, damages, or delivery issues caused by the shipping carrier once the package has been handed over, except where required by applicable law.